Frequently Asked Questions

Go to http://www.htilearn.com, click “Sign In”
Enter your email address and password
Click “Log In”
Scroll down “My Upcoming Webinars”
Click the arrow next to the webinar to access details about webinar
Click on the Zoom link to enter the webinar
You can also click on the handout located on your dashboard to open and save the handouts to your computer.

Go to htilearn.com, click “Sign In”
Enter your email address and password
Click “Log In”
Scroll down “My Upcoming Webinars”
Click the arrow next to the webinar to access details about webinar
Click on the handouts located on your dashboard to open and save the handouts to your computer.

After completing the webinar, go to htilearn.com, click “Sign In”
Enter your email address and password
Click “Log In”
Scroll down “My Upcoming Webinars”
Select “Evaluation” to complete the Evaluation
Select “Submit”
Select ‘Certificate’
Your Certificate will display and you can then either print or save to your computer.

The email may have gone to your SPAM or JUNK folders
If you add info@htilearn.com to your contacts, this may fix the issue going forward
First, add the sender’s email address (info@htilearn.com) to your contacts or address book. This tells your email service that you want to receive emails from Higher Thought Institute emails.
Second, if a message ends up in spam anyway, go into your spam or junk folder and find an email from info@htilearn.com, select the message you don’t consider spam, and click “Not Spam” (or a similarly labeled button.) This will let your email box know that emails from info@htilearn.comare not spam and will ensure that you receive important information regarding webinars for which you have registered.
You can whitelist our email with Gmail
- Add the email and mark it as ‘Not Spam’
- In Gmail, navigate to the spam folder
- Search for the domain, “htilearn.com”
- Select all related emails shown
- Click MORE and then NOT SPAM

Note: You can also log into your www.htilearn.com account to access Zoom links.

Log into htilearn.com
Scroll down to find the webinar you are interested in attending
Select “Register”
Select ‘Proceed to Checkout’
Enter credit card information
Select “Place Order”
You will receive an an order confirmation email when your credit card is approved
You will also receive Zoom links for the webinar

Note: Zoom links can also be found on your www.htilearn.com dashboard

You will Receive a Verification Email from info@htilearn.com (check your spam folder)

Approve the Verification Email and that will bring you to your account.

If you receive an error message from Zoom stating that ‘the link has expired’,

Enter the Webinar/Meeting ID: 11-digit code (XXX XXXX XXXX)
Press ‘Join Meeting’
Enter Passcode: 6-digit code (XXXXXX)
You can also listen to the webinar via phone